Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence. We elevate every occasion with elegant balloon or floral styling. From joyful celebrations to heartfelt memorials.

What balloons do you use?

We use a mixture of professional brands from UK suppliers. They are all natural rubber/latex and biodegradable balloons to ensure a visually stunning and long-lasting display.

How long does the balloons last?

It really depends where they are being kept...

If the balloons are inside and kept away from radiators and windows then they can easily last over 1 month+ if looked after according to my balloon care guide (given out with each install).

However if the installation is outside, then not very long at all, probably 2 days maximum before they start to weather.

It's good to remember though, that balloons are fragile and even with good care, they can still occasionally pop without warning.

What is your cancellation policy?

Cancellation by the Client:

    • If the Client cancels the booking, the booking fee is non-refundable.
    • Cancellations made less than [14] days before the event will incur a cancellation fee of [30]% of the total booking cost.

2.2 Cancellation by the LLC Balloons & Decor:

    • In the unlikely event that the LLC Balloons & Decor must cancel the booking, the Client will receive a full refund of any payments made, including the booking fee.

How do I book?

You can contact me in a few different ways...

Fill in my booking form on the 'Contact us' page or the google form in my bio on Instagram!

Email me at llc_balloons@outlook.com

or you can slide in my DM's  over on Instagram!

Can you do the entire event and not just balloons?

Absolutely love having the opportunity to let out my inner 'Monica' and curate every single little detail of an event (Full service event design includes multiple backdrops, coordination of other suppliers, theme & concept creation)

Let me know what you're dreaming of and as long as there is enough time, the date in my diary is available, and your budget is sufficient - then i'm there!

Do I require a deposit?

A non refundable deposit is required to secure your booking.  Please refer to our terms and conditions at the bottom of the page.